Overview

Welcome to MAISON D'OUD. When we say "we", "us" or "our", we mean MAISON D'OUD. Our store and website are powered by Shopify, and by using them, you're agreeing to the terms below along with our Privacy Policy. If you don't agree, please don't use our services.

These terms cover everything from how orders work to what we expect from you as a customer. Please take a moment to read through them.

Access and Account

By using our store, you confirm that you're of legal age in your country of residence. If you create an account, you're responsible for keeping your login details secure and for any activity that takes place under your account. You can't transfer or sell your account to anyone else.

We may ask you for information like your email address, billing and shipping details in order to process your orders. Please make sure everything you provide is accurate and up to date.

Our Products

We do our best to represent our products accurately, but colours and appearances can vary slightly depending on your screen and device settings. We can't guarantee that what you see on screen will be an exact match to the physical product.

Product descriptions and availability are subject to change at any time. We reserve the right to discontinue any product or limit quantities without prior notice.

Orders

When you place an order, you're making an offer to buy. We reserve the right to accept or decline any order at our discretion. Your order isn't confirmed until we've processed your payment and sent you a confirmation.

Please review your order carefully before submitting. Once an order is accepted, we may not be able to cancel it. If there's an issue with your order, we'll do our best to reach you using the contact details you provided.

All purchases are for personal use only and not for commercial resale or export.

Prices and Billing

Prices are subject to change without notice. The price you pay will be the one shown at the time you place your order, as confirmed in your order email. Prices don't include taxes, shipping or any applicable customs charges unless stated otherwise.

By providing your payment details, you confirm that you're authorised to use that payment method and that the information is accurate. Any charges you incur will be honoured by your card provider.

Shipping and Delivery

All delivery times are estimates and aren't guaranteed. We're not responsible for delays caused by shipping carriers, customs, or circumstances outside our control. Once your order has been handed to the carrier, responsibility for the goods passes to you.

Intellectual Property

Everything on our website including our name, logo, images, text and product designs belongs to MAISON D'OUD and is protected under applicable intellectual property laws. You're welcome to browse and use our site for personal purposes, but you may not copy, reproduce or use our content commercially without our written permission.

Third-Party Tools and Links

Our website may give you access to third-party tools or link to external websites. We don't control or monitor these and aren't responsible for them. Use them at your own discretion, and make sure you're comfortable with their terms before engaging with them.

Our Relationship with Shopify

Our store runs on Shopify's platform. Any purchases you make are directly with MAISON D'OUD. Shopify is simply the technology provider and is not responsible for any aspect of your transaction with us.

Privacy

How we handle your personal information is covered in our Privacy Policy. By using our services, you confirm that you've read and understood it.

Feedback and Reviews

If you share feedback, reviews or suggestions with us, you're giving us permission to use that content in connection with our business. You're responsible for making sure anything you submit is accurate and doesn't infringe on anyone else's rights.

Errors and Inaccuracies

We do our best to keep everything accurate, but occasionally there may be errors in product descriptions, pricing or availability. We reserve the right to correct any mistakes and update or cancel orders where necessary.

Prohibited Uses

You may only use our website for lawful purposes. You may not use it to break any laws, infringe on intellectual property, harass or harm anyone, transmit spam or malicious content, or attempt to interfere with or circumvent our security measures. We reserve the right to terminate access to anyone who violates these terms.

Automated Access and Agents

Any automated software, bots or AI agents accessing our store must identify themselves clearly in their requests and must not impersonate human behaviour, bypass security measures or act in ways we've asked them not to. We may restrict or block automated access at any time.

Termination

We may suspend or terminate your access to our services at any time without notice if we believe you've violated these terms. Any amounts owed at the time of termination remain payable.

Disclaimer of Warranties

Our products and services are provided as-is. While we take care to ensure quality, we can't guarantee that everything will always meet your expectations or be error-free. To the extent permitted by law, we disclaim all implied warranties.

Limitation of Liability

To the fullest extent permitted by Irish law, MAISON D'OUD will not be liable for any indirect, incidental or consequential damages arising from your use of our services or products. Our liability is limited to the amount you paid for the relevant product or service.

Indemnification

You agree to indemnify and hold MAISON D'OUD harmless from any claims, losses or damages arising from your breach of these terms, your violation of any law, or your use of our services.

Governing Law

These terms are governed by the laws of Ireland. Any disputes will be subject to the exclusive jurisdiction of the Irish courts.

Changes to These Terms

We may update these terms from time to time. The latest version will always be available on this page. Continuing to use our services after any changes means you accept the updated terms.

Contact Us

If you have any questions about these terms, feel free to get in touch: